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PRIVACY

This privacy policy applies only to the websites and services controlled by CROBEE Electronics USA Inc. ("CROBEEEUS") where this privacy policy is posted or referenced and through information collected via customer services calls to the CROBEEEUS or an CROBEEEUS affiliate call center and through product registration cards (collectively, the "Sites"). This privacy policy does not pertain to other information that is collected offline or to information that is posted or provided by third parties. BY USING THE SITES, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITES.

A. Information Collected 
This privacy policy applies only to information collected on the Sites and does not apply to information collected by CROBEEEUS through any other means.

We collect two types of information from visitors to the Sites: (1) Personally Identifiable Information; and (2) Non- Personally Identifiable Information, such as your IP address or cookies.

(1) Personally Identifiable Information 
"Personally Identifiable Information" is information that identifies you personally, such as your name, address, telephone number, email address, or company name. CROBEEEUS collects and stores the personally identifiable information that you have provided to us. Here are some examples of manners in which we may collect your personally identifiable information on the Sites:

We may collect your first and last name and product or service details if you contact us with a question related to our products or services; 
We may collect your first and last name, mailing address and billing information if you purchase a product or service on the Sites; 
We may collect registration details about a product or any hardware that you purchase from CROBEEEUS and this information may be tied to your name and mailing address; 
We may collect your first and last name, mailing information, email address and billing information if you download information from a Site; 
We may collect your name, email address or phone number if you contact us with a question; 
We may collect your first and last name, date of birth and email address if you choose to participate in a contest or sweepstakes; and/or 
We may collect your name and mobile phone number if you consent to receive autodialed and/or pre-recorded telemarketing messages from or on behalf of us at your mobile number. We may collect your name and mobile phone number if you consent to receive SMS/MMS messages from or on behalf of us at your mobile number.

The above list provides an example of the personally identifiable information that may be collected on the Sites. If you do not want CROBEEEUS to collect your personally identifiable information, please do not provide it to us.

(2) Non-Personally Identifiable Information 
"Non-Personally Identifiable Information" can be technical information or it can be demographic information, such as your age, location, gender or interests. Non-personally identifiable information does NOT identify you personally. Here are some examples of the non-personally identifiable information that is collected via the Sites:

Internet Protocol (IP) address -- Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the webpages you view.

Cookie -- A "cookie" is a small text file that may be used to collect information about your activity on the Sites. For example, when someone visits a page within the Sites, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited the Sites previously. Cookies may also be used to track users across the Web. We use the information we collect from cookies for marketing and product planning purposes. Collected data may also be shared, in aggregate form, with third-parties (e.g., dealers, marketers, and distributors). We do not currently honor any “do-not-track” signal sent by browsers. However, you may opt-out of targeted advertising from National Advertising Initiative members by visiting http://www.networkadvertising.org/choices/. You may also set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users to our Sites. Additionally, some of the cookies we use may be flash cookies or Adobe cookies. While they are harmless, they may contain non-personally identifiable information and depending on your browser these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted.

Web Beacons (also known as "clear gifs," "web bugs" or "pixel tags") -- "Web Beacons" are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, web beacons can tell the sender whether and when the email has been opened. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

Product Information -- We may collect registration information or other details about your product or service. Unless this information is tied to your name or address, it is not considered personally identifiable.

We collect the above non-personally identifiable information from all visitors to our Sites. If you do not want CROBEEEUS to have access to this information, please do not visit our Sites.

B. Use of Information Collected Via the Sites

(1) Personally Identifiable Information 
We use your personally identifiable information that is collected on these Sites primarily for the following purposes:

To deliver services;

To alert you to special offers, updated information and other new products or services from CROBEEEUS, or other third parties, or to forward promotional materials to you;

To complete a transaction or service requested by you;

To fulfill the terms of a promotion;

To ensure the Sites are relevant to your needs;

To help us create and publish content most relevant to you;

To notify you about a material change to this privacy policy or the Terms of Use Agreement, if necessary;

To allow you access to limited-entry areas of the Sites; and

To contact you in response to sign up forms such as Contact Us or other inquiry.

(2) Non-Personally Identifiable Information 
Non-personally identifiable information is used as described above and in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.

C. Sharing and Disclosure of Information

(1) Personally Identifiable Information 
We may share or disclose your personally identifiable information in the following instances:

To fulfill a service to you. For example, if you purchase or download an item from a site, we may share your personally identifiable information in order to provide the item to you. In addition, if you email us a question, we may use your email address to process your request and respond to your question. In addition, if you purchase a product via the Sites, we may need to share your data with third parties in order to have that product delivered to you and installed as you requested. Also, if you are entering a sweepstakes or contest, we may use your personally identifiable information in order to fulfill the terms of that promotion.

To our parent company, subsidiaries and affiliates in order to better serve you. CROBEEEUS may have to share your data with these parties in order to provide you with services that have been requested by you, or so that we can ensure our services and products are meeting your needs. For example, in some instances CROBEEEUS may be required to transfer your data to our parent company in Korea in order to provide you with a product or service requested by you.

To strategic partners, agents, third party marketers or other unaffiliated parties who are offering products or services that we believe may be of interest to you. These parties may use your personally identifiable information to contact you with an offer or advertisement related to a product or service. If you do not want us to share your personally identifiable information in this manner, please do not provide us with this information.

To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Sites and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on CROBEEEUS's behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes and other promotions). These third-party service providers include Registria, a company that provides customer related management and marketing services to us and has access to your personally identifiable information for that purpose. We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer our Sites will have access to users' personally identifiable information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.

To complete your purchase. If you choose to make a purchase on the Sites, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card).

To comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of CROBEEEUS or act in urgent circumstances to protect the personal safety of our end users.

To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.

To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

To protect against potential fraud, we may verify with third parties the information collected from these Sites. In the course of such verification, we may receive personally identifiable information about you from such services. In particular, if you use a credit card or debit card to purchase services with us, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us, and that the card has not been reported as lost or stolen.

Except as described in this Privacy Policy or at the time we request the information, we do not otherwise use, share or otherwise disclose your personally identifiable information to any third parties.

(2) Non-Personally Identifiable Information 
We use non-personally identifiable information collected on the Sites in the manner disclosed above, in the Section A (2). We may share this non-personal information with third parties.

D. SMS Users 
For customers who agreed to SMS messaging from CROBEE, you will receive a minimum of four SMS messages. Although all CROBEE alerts and promotions are complimentary, Message & Data rates may apply. Depending on your text plan, you may be charged by your carrier. By enrolling in the Service, you certify that you are over 18 years of age and (a) you are the account holder or (b) you have the account holder's permission to do so. Content is not available on all carriers: The Service is available AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile® & MetroPCS. SMS Messaging is not compatible with all cell phone models. As mobile access and text message delivery is subject to your mobile carrier network availability, such access and delivery is not guaranteed. CROBEE is not responsible for any delays upon sending or receiving text messages. You may opt out of text delivery at any time by texting STOP.

E. Collection and Use of Information from Children Under the Age of 13 
CROBEEEUS does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to use the Sites. If you are under 13 please do not attempt to register on the Sites or send us any Personal Information.

F. International Transfer of Information 
If you choose to provide us with personally identifiable information, CROBEEEUS may transfer that information to its affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from Asia or the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personally identifiable information to the United States which does not have the same data protection laws as those countries and by providing your personally identifiable information you consent to:

the use of your personally identifiable information for the uses identified above in accordance with this privacy policy; and

the transfer of your personally identifiable information to the United States as indicated above.

G. Opt-Out 
From time to time, we communicate with users who subscribe to our services via email or text message. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional and you have consented to receiving such e-mails by providing your email address. Where you have provided your mobile phone number to receive text message alerts, you consent to receive SMS/MMS and/or autodialed and/or pre-recorded telemarketing messages from or on behalf of us at the mobile number that you provided at sign-up. You understand that consent to receiving messages on your mobile device is not a condition of purchase.

However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites or if you do not want us to share your personally identifiable information with third parties. For e-mails, the opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personally identifiable information is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the "unsubscribe" link within the text of the email. For text messages, should you choose to “unsubscribe” or stop receiving such messages, you can contact us directly at christopher.weCROBEEos@CROBEEe.com or reply with the message “STOP” to a message after it is received. Further, you hereby confirm consent to receiving a confirmatory message in response to your STOP request. Message and data rates may apply.

H. Forums, Chat Rooms and Other Public Posting Areas 
Please note that any information you include in a message you post to any product review board, chat room, forum or other public posting area is available to anyone with Internet access. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly.

I. Third Party Web Sites 
This statement applies solely to information collected on the Sites. The Sites may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.

With respect to purchase transactions through the commerce solution which is accessible through the Sites, end users may be required to provide personally identifiable information (including credit card information) directly to a third party retailer in connection with the sale of products through the Sites, and any information so disclosed to such third party shall be governed by such third party’s privacy policy.

J. Assignment 
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Sites.

K. Changes to this Privacy Policy 
We reserve the right to change this privacy policy from time to time in our sole discretion. When we do, we will also revise the "last update" date at the bottom of this privacy policy.

L. Security 
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to CROBEEEUS is done at your own risk.

Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using these Sites or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of these Sites. We may post a notice on our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

M. Governing Law / Venue / Forum 
This Agreement shall be governed by the laws of the State of New Jersey and by the federal laws of the United States, excluding their conflicts of laws provisions. All disputes, controversies and disagreements between the parties arising out of or related to this privacy policy shall be exclusively submitted for, resolved and finally settled by, binding arbitration. The arbitration shall be conducted by three (3) arbitrators exclusively in Bergen County, NJ, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The Parties waive any objection that might be made on the ground that such venue may be in an inconvenient forum.

 

YOUR CALIFORNIA PRIVACY RIGHTS 
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding CROBEEEUS's disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us:

CROBEE Electronics USA, Inc. 
1999 South Bascom Ave, Campbell, California, 95008



WARRANTY DISCLOSURE
Lifetime Replacement Warranty on all products for all CROBEE Customers:

1. One Replacement Only.

2. Replacement can be same or current/latest product.

3. Does not apply on discontinued products.

4. Warranty can be claimed for Physical or Mechanical damage.

5. Valid proof of purchase is mandatory.

6. This Lifetime Replacement Warranty can be changed anytime without notice at the sole discretion of the Management.

7. Warranty is non transferable.



 

LEGAL 


Copyright 2009 © CROBEE Electronics USA, Inc. 1999 South Bascom Ave, Campbell, California, 95008. All rights reserved. "CROBEE BUY WITH CONFIDENCE" is a registered trademark of CROBEE Corp. All other trademarks are the property of their respectful owners. Prices and products may vary by retailer. Designs, features and specifications approximate and subject to change without notice. 
This page may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Users of the site may download or print one copy of any and all materials on the site for personal, non-commercial use, provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. All material on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of CROBEE Electronics Inc. CROBEE Electronics Inc. reserves full ownership of and intellectual property rights in any materials downloaded from this site.

Submissions to the CROBEE Electronics 
Website CROBEE Electronics does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to CROBEE Electronics will be deemed NOT to be confidential. By sending CROBEE Electronics any information or material, you grant CROBEE Electronics an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that CROBEE Electronics is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

Liability 
INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OF NONINFRINGEMENT.

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. CROBEE Electronics may also make improvements and/or changes in the products and/or programs described in this information at any time without notice.

The links in this area will let you leave CROBEE Electronics web site whose address is www.CROBEEe.co.kr. The linked sites are not under the control of CROBEE Electronics. And CROBEE Electronics is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. CROBEE Electronics is the inclusion of any link does not imply endorsement by CROBEE Electronics of the site.

Disclaimer 
The materials on CROBEE homepage may contain inaccuracies and typographical errors. CROBEE does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through CROBEE homepage. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. CROBEE reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. CROBEE may make any other changes to the site, the materials and the products, programs, services or prices (If any) described in the CROBEE homepage at any time without notice. CROBEE homepage, the information and materials on the CROBEE homepage, and the software made available on the CROBEE homepage, are provided "As Is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose, some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you. Customer purchase of our product is their own decision not binding on Crobee or its Associate Companies, Employees, Partners, Vendors, directly or indirectly.

 

COMPLIANCE AND STANDARDS

At CROBEE we care about the environment and endeavour to design our products in such a way as to lessen the environmental impact they have.

We use recyclable materials for packaging and components where practical to do so, and by making our products firmware upgradeable, we give them a longer lease on life.We also stand by the warranty on our products and support them with friendly technical support to ensure our customers can utilise their CROBEE product for at least the full term of the warranty period.

We AT CROBEE also comply with the legal requirements with regards to RoHS*, CE* and WEEE*.Every step of the way in product design, manufacturing and distribution we strive to lessen our environmental impact and make sure our footprint is one that breathes.